Política de privacidad

Última actualización: 19 de junio de 2026

Lunebond operates this store and sitio web, including all related information, content, features, tools, productos y servicios, in pedido to provide you, the cliente, with a curated shopping experience (the "Servicios"). Lunebond is powered by Shopify, which enables us to provide the Servicios to you. This Política de privacidad describes how recopilamos, use, and disclose your información personal when you visit, use, or make a purchase or other transaction using the Servicios or otherwise communicate with us. If there is a conflict between our Términos del servicio and this Política de privacidad, this Política de privacidad controls with respect to the collection, processing, and disclosure of your información personal.

Please read this Política de privacidad carefully. By using and accedering any of the Servicios, you acknowledge that you have read this Política de privacidad and understand the collection, use, and disclosure of tu información como se describe en esta Política de privacidad.

Personal Information We Collect or Process

When usamos the term "información personal," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of información personal, including inferences drawn de this información personal, depending on how you interact with the Servicios, where you live, and as permitted or required by applicable law:

• Contact details including your name, address, dirección de facturación, dirección de envío, phone number, and dirección de correo electrónico.
• Financial information including credit card, debit card, and financial account numbers, pago card information, financial account information, transaction details, form of pago, pago confirmation and other pago details.
• Account information including your username, password, seguridad questions, preferences and settings.
• Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel y your past transactions.
• Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
• Device information including information about your device, browser, or network conexión, your IP address, and other unique identifiers.
• Usage information including information regarding your interaction with the Servicios, including how and when you interact with or navigate the Servicios.

Personal Information Sources

We may collect información personal de the following sources:

• Directly de you including when you create an account, visit or use the Servicios, communicate with us, or otherwise provide us with your información personal;
• Automatically through the Servicios including de your device when you use our products or services or visit our sitio webs, and through the use of cookies and similar technologies;
• From our service providers including when we engage them to enable certain technology and when they collect or process your información personal on our behalf;
• From our parejas or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Servicios you use, we may use información personal for the following purposes:

• Provide, Tailor, and Improve the Servicios. We use your información personal to provide you with the Servicios, including to perform our contract with you, to process your pagos, to fulfill your pedidos, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your información personal to better tailor and improve the Servicios.
• Marketing y Advertising. We use your información personal for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Servicios or other sitio webs, including based on items you previously have purchased or added to your cart and other activity on the Servicios.
• Security y Fraud Prevention. We use your información personal to authenticate your account, to provide a secure pago and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Servicios and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other acceder details with anyone else.
• Communicating with You. We use your información personal to provide you with cliente support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.
• Legal Reasons. We use your información personal to comply with applicable law or respond to valid legal process, including solicituds de law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your información personal to third parties for legitimate purposes subject to this Política de privacidad. Such circumstances may include:

• With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT management, pago processing, data analytics, cliente support, cloud storage, fulfillment and shipping).
• With business and marketing parejas to provide marketing services and advertise to you. For example, usamos Shopify to support personalized advertising with third-party services based on your online activity with different merchants and sitio webs. Our business and marketing parejas will use tu información in accordance with their own privacy notices. Depending on where you reside, you may have a right to direct us not to share information about you to show you targeted advertisements and marketing based on your online activity with different merchants and sitio webs. .
• When you direct, solicitud us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.
• With our affiliates or otherwise conin our corporate group.
• In conexión with a business transaction such as a merger or bankruptcy, to comply with any applicable obligaciones legales (including to respond to subpoenas, search warrants and similar solicituds), to enforce any applicable terms of service or policies, and to protect or defend the Servicios, our derechos, and the derechos of our users or others.

Relationship con Shopify

The Servicios are hosted by Shopify, which collects and processes información personal about your acceder to and use of the Servicios in pedido to provide and improve the Servicios for you. Information you submit to the Servicios will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in pedido to provide and improve the Servicios for you. In addition, to help protect, grow, and improve our business, usamos certain Shopify enhanced features that incorporate data and information obtained de your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of información personal collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your información personal, including for responding to your solicituds to exercise your derechos over use of your información personal for these purposes. To learn more about how Shopify uses your información personal and any derechos you may have, you can visit the Shopify Consumer Política de privacidad . Depending on where you live, you may exercise certain derechos with respect to your información personal here Shopify Privacy Portal Link.

Third Party Websites y Links

The Servicios may provide links to sitio webs or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and seguridad policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or seguridad of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Servicios and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Servicios.

Children's Data

The Servicios are not intended to be used by children, and we do not knowingly collect any información personal about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their información personal, you may contáctanos using the contact details set out below to solicitud that it be eliminard.As of the Effective Date of this Política de privacidad, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) información personal of individuals under 16 years of age.

Security y Retention of Your Information

Please be aware that no seguridad measures are perfect or impenetrable, and we cannot guarantee "perfect seguridad." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your información personal depends on different factors, such as whether we need the information to maintain your account, to provide you with Servicios, comply with obligaciones legales, resolve disputes or enforce other applicable contracts and policies.

Your Rights y Choices

Depending on where you live, you may have some or all of the derechos listed below in relation to your información personal. However, these derechos are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your solicitud as permitted by law.

• Right to Access / Know. You may have a right to solicitud acceder to información personal that we hold about you.
• Right to Delete. You may have a right to solicitud that we eliminar información personal we maintain about you.
• Right to Correct. You may have a right to solicitud that we correct inaccurate información personal we maintain about you.
• Right of Portability. You may have a right to receive a copy of the información personal we hold about you and to solicitud that we transfer it to a third party, in certain circumstances and with certain exceptions.
• Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or pedidos that you have made.

You may exercise any of these derechos where indicated on the Servicios or by contacting us using the contact details provided below. To learn more about how Shopify uses your información personal and any derechos you may have, including derechos related to data processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these derechos. We may need to verify your identity before we can process your solicituds, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make solicituds on your behalf to exercise your derechos. Before accepting such a solicitud de an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your solicitud in a timely manner as required under applicable law.

Complaints

If you have reclamacións about how we process your información personal, please contáctanos using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your reclamación with your local data protection authority. For the EEA, you can find a list of the responsible data protection supervisory authorities here.

International Transfers

Please note that we may transfer, store and process your información personal outside the country you live in.

If we transfer your información personal out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to This Política de privacidad

We may update this Política de privacidad de time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Política de privacidad on this sitio web, update the "Last updated" date and provide notice as required by applicable law.

Contacto

Should you have any questions about our privacy practices or this Política de privacidad, or if you would like to exercise any of the derechos available to you, please call or email us at kevin.saoburny@gmail.com or contáctanos at Am Untergraben 60, Wuppertal, 42399, DE For the purpose of applicable data protection laws, we are the data controller of your información personal.