Politique de confidentialité

Dernière mise à jour : 19 juin 2026

Lunebond operates this store and site web, including all related information, content, features, tools, produits et services, in commande to provide you, the client, with a curated shopping experience (the "Services"). Lunebond is powered by Shopify, which enables us to provide the Services to you. This Politique de confidentialité describes how nous collectons, use, and disclose vos informationss personnelles when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Conditions de service and this Politique de confidentialité, this Politique de confidentialité controls with respect to the collection, processing, and disclosure of vos informationss personnelles.

Please read this Politique de confidentialité carefully. By using and accèsing any of the Services, you acknowledge that you have read this Politique de confidentialité and understand the collection, use, and disclosure of vos informations comme décrit dans cette Politique de confidentialité.

Personal Information We Collect or Process

When nous utilisons the term "informations personnelles," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of informations personnelles, including inferences drawn de this informations personnelles, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, adresse de facturation, adresse de livraison, phone number, and adresse e-mail.
  • Financial information including credit card, debit card, and financial account numbers, paiement card information, financial account information, transaction details, form of paiement, paiement confirmation and other paiement details.
  • Account information including your username, password, sécurité questions, preferences and settings.
  • Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel et your past transactions.
  • Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
  • Device information including information about your device, browser, or network connexion, your IP address, and other unique identifiers.
  • Usage information including information regarding your interaction avec the Services, including how et when you interact avec or navigate the Services.

Personal Information Sources

We may collect informations personnelles de the following sources:

  • Directly de you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with vos informationss personnelles;
  • Automatically through the Services including de your device when you use our products or services or visit our site webs, and through the use of cookies and similar technologies;
  • From our service providers including when we engage them to enable certain technology and when they collect or process vos informationss personnelles on our behalf;
  • From our partenaires or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use informations personnelles for the following purposes:

  • Provide, Tailor, et Improve the Services. We use vos informationss personnelles to provide you with the Services, including to perform our contract with you, to process your paiements, to fulfill your commandes, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using vos informationss personnelles to better tailor and improve the Services.
  • Marketing et Advertising. We use vos informationss personnelles for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other site webs, including based on items you previously have purchased or added to your cart and other activity on the Services.
  • Security et Fraud Prevention. We use vos informationss personnelles to authenticate your account, to provide a secure paiement and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other accès details with anyone else.
  • Communicating with You. We use vos informationss personnelles to provide you with client support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.
  • Legal Reasons. We use vos informationss personnelles to comply with applicable law or respond to valid legal process, including demandes de law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose vos informationss personnelles to third parties for legitimate purposes subject to this Politique de confidentialité. Such circumstances may include:

  • With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT management, paiement processing, data analytics, client support, cloud storage, fulfillment and shipping).
  • With business and marketing partenaires to provide marketing services and advertise to you. For example, nous utilisons Shopify to support personalized advertising with third-party services based on your online activity with different merchants and site webs. Our business and marketing partenaires will use vos informations in accordance with their own privacy notices. Depending on where you reside, you may have a right to direct us not to share information about you to show you targeted advertisements and marketing based on your online activity with different merchants and site webs. .
  • When you direct, demande us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.
  • With our affiliates or otherwise avecin our corporate group.
  • In connexion with a business transaction such as a merger or bankruptcy, to comply with any applicable obligations légales (including to respond to subpoenas, search warrants and similar demandes), to enforce any applicable terms of service or policies, and to protect or defend the Services, our droits, and the droits of our users or others.

Relationship avec Shopify

The Services are hosted by Shopify, which collects and processes informations personnelles about your accès to and use of the Services in commande to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in commande to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, nous utilisons certain Shopify enhanced features that incorporate data and information obtained de your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of informations personnelles collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of vos informationss personnelles, including for responding to your demandes to exercise your droits over use of vos informationss personnelles for these purposes. To learn more about how Shopify uses vos informationss personnelles and any droits you may have, you can visit the Shopify Consumer Politique de confidentialité . Depending on where you live, you may exercise certain droits with respect to vos informationss personnelles here Shopify Privacy Portal Link.

Third Party Websites et Links

The Services may provide links to site webs or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and sécurité policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or sécurité of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any informations personnelles about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their informations personnelles, you may contactez-nous using the contact details set out below to demande that it be supprimerd.As of the Effective Date of this Politique de confidentialité, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) informations personnelles of individuals under 16 years of age.

Security et Retention of Your Information

Please be aware that no sécurité measures are perfect or impenetrable, and we cannot guarantee "perfect sécurité." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain vos informationss personnelles depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with obligations légales, resolve disputes or enforce other applicable contracts and policies.

Your Rights et Choices

Depending on where you live, you may have some or all of the droits listed below in relation to vos informationss personnelles. However, these droits are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your demande as permitted by law.

  • Right to Access / Know. You may have a right to demande accès to informations personnelles that we hold about you.
  • Right to Delete. You may have a right to demande that we supprimer informations personnelles we maintain about you.
  • Right to Correct. You may have a right to demande that we correct inaccurate informations personnelles we maintain about you.
  • Right of Portability. You may have a right to receive a copy of the informations personnelles we hold about you and to demande that we transfer it to a third party, in certain circumstances and with certain exceptions.
  • Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or commandes that you have made.

If you reside in the UK or European Economic Area, and subject to exceptions and limitations provided by local law, you may exercise the following droits in addition to the droits outlined above:

  • Objection to Processing et Restriction of Processing: You may have the right to ask us to stop or restrict our processing of informations personnelles for certain purposes.
  • Withdrawal of Consent: Where we rely on consent to process vos informationss personnelles, you have the right to withdraw this consent. If you withdraw your consent, this will not affect the lawfulness of any processing based on your consent before its withdrawal.

You may exercise any of these droits where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses vos informationss personnelles and any droits you may have, including droits related to data processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these droits. We may need to verify your identity before we can process your demandes, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make demandes on your behalf to exercise your droits. Before accepting such a demande de an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your demande in a timely manner as required under applicable law.

Complaints

If you have réclamations about how we process vos informationss personnelles, please contactez-nous using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your réclamation with your local data protection authority. For the EEA, you can find a list of the responsible data protection supervisory authorities here.

International Transfers

Please note that we may transfer, store and process vos informationss personnelles outside the country you live in.

If we transfer vos informationss personnelles out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to This Politique de confidentialité

We may update this Politique de confidentialité de time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Politique de confidentialité on this site web, update the "Last updated" date and provide notice as required by applicable law.

Contact

Should you have any questions about our privacy practices or this Politique de confidentialité, or if you would like to exercise any of the droits available to you, please call or email us at kevin.saoburny@gmail.com or contactez-nous at Am Untergraben 60, Wuppertal, 42399, DE For the purpose of applicable data protection laws, we are the data controller of vos informationss personnelles.